NBN Setup Guides
Choose an option below to find your guide
Supplied Modem
I have a Moose Mobile supplied NBN modem
BYO Modem
I'm using my own modem
Moose Supplied Modem
If you've received your modem from us, there is no need to configure it as it is preconfigured to Moose settings. You simply need to swap out your old modem with your new Moose modem and power it on. If you need assistance, please click on the setup guide link relevant to your service type below. (To find your service type, please refer to the NBN welcome email you received when you signed up online)
Fibre to the Node (FTTN) – FTTN Setup Guide
Fibre to the Premises (FTTP) – FTTP Setup Guide
Hybrid Fibre Coaxial (HFC) – HFC Setup Guide
Fibre to the Curb (FTTC) – FTTC Setup Guide
Fixed Wireless (FW) – FW Setup Guide
Moose BYO Modem
If you're bringing your own modem, please select the relevant link below for your service type. (To find your service type, please refer to the NBN welcome email you received when you signed up online)
Fibre to the Node (FTTN)
Generic Guide | Specific Models
Fibre to the Premises (FTTP)
Generic Guide | Specific Models
Hybrid Fibre Coaxial (HFC)
Generic Guide | Specific Models
Fibre to the Curb (FTTC)
Generic Guide | Specific Models
Fixed Wireless (FW)
Generic Guide | Specific Models